This Privacy Policy outlines how DAVIAN Clothings (“we,” “us,” or “our”) collects, uses, shares, and protects the personal information of users (“you,” “your”) in compliance with Indian laws, including the Information Technology Act, 2000, and its amendments, as well as the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
We collect only the information necessary for our business purposes such as to provide you with services, complete your order, to contact you regarding the status of your order or in relation to relevant marketing or other ancillary services provided by us or deemed relevant by us in relation to the services. By accessing or using our services, you agree to the terms of this Privacy Policy.
- We do not store your credit card information.
- We will not rent or sell your name or personal information.
- We utilize “cookies” to help recognize you as a repeat visitor and to track traffic patterns on our site. This information is completely anonymous. We use this information only to improve the user-friendliness and functionality of our website.
Information We Collect
We collect and process the following types of personal information to provide and improve our services:
- Personal Information: Name, address, email address, contact number, and payment information.
- Order Information: Product details, transaction data, and purchase history.
- Account Information: Username, password, and other account details.
- Usage Data: Information on browsing behavior, IP addresses, device information, and interactions with our website.
- Location Data: We may collect approximate location data based on your IP address to provide relevant services.
Purpose of Data Collection
We use the information collected for the following purposes:
- Order Processing: To fulfill orders, process payments, and deliver products.
- Customer Service: To respond to inquiries, resolve complaints, and provide support.
- Marketing and Promotions: To send you promotional offers, product recommendations, and other marketing communications (with your consent).
- Service Improvement: To analyze usage trends and improve our website, services, and user experience.
- Legal Obligations: To comply with legal and regulatory requirements.
Sharing of Personal Information
Under no circumstances do we rent, trade or share your personal information that we have collected with any other company for their marketing purposes without your consent. We may use your personal information for our own marketing purposes. We reserve the right to communicate your personal information to any third party that makes a legally compliant request for its disclosure. Otherwise, we will not disclose your name, address and other information which identifies you personally to any third party without your consent. However, in case of a situation wherein we are obliged to comply with law or a statutory obligation or a legal process, we would be compelled to provide information about a customer. We may also disclose or transfer your personal information to another third party as a part of reorganization or a sale of the assets or our business to such third party. Such third party will have the right to continue to use the personal information you provide to us. We may also share your personal information with our group companies, affiliates and third parties for the purposes set out under this privacy policy.
Security Measures
We implement reasonable security practices and procedures in accordance with Indian laws to safeguard your personal information from unauthorized access, misuse, or disclosure. This includes secure servers, encryption, and restricted access.
Retention of Personal Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience, analyze website usage, and personalize content. You can manage your cookie preferences through your browser settings.
Your Rights
In accordance with Indian laws, you have the right to:
- Access, correct, or update your personal information.
- Withdraw consent for marketing communications.
- Request deletion of your data, subject to legal requirements.
To exercise these rights, please contact us at care@davian.com
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: grievance@davian.com